Terms & Conditions
These Terms and Conditions will apply to the purchase of Mini Moments services supplying multi sensory baby and toddler sessions by you (The Parent). The T’s & C’s are deemed to have been accepted by The Parent upon payment of the Fee and any variations or additions to the T’s & C’s shall be deemed to be accepted if The Parent is given 30 days-notice in writing or verbally by Mini Moments. You can contact us via info@mini-moments.co.uk.
- Definitions
1.1 “The guardian” is the person who attends The Session with The Child and is authorised by The Parent to do so.
1.2 “The Parent” means the parent or legal guardian who will be responsible for the payment of The Fees and who is the contracting party to this contract.
1.3 “Mini Moments” means Mini Moments (baby sensory) Limited a company registered in England and Wales under number 14894839 and Mini Moments (toddler sensory) Limited a company registered in England and Wales under number 14894880 trading as Mini Moments with whom The Parent enters into an agreement.
1.4 “The Sessions” or “The Classes” are the multi sensory classes you are attending or booking on to.
1.5 “The Booking Form” refers to the digital form on mini-moments.co.uk, relating to booking The Child on The Sessions.
1.6 “The Fee” means the monetary cost for The Sessions paid to Mini Moments.
1.7 “The Class Leader” means the individual(s) from Mini Moments who run The Sessions.
1.8 “The Venue” means Goodlass house, Goodlass Road, Liverpool, Merseyside, L24 9HJ, which is our registered office and the location where The Sessions take place.
1.9 “The Child” means the child attending The Sessions, whose details are specified by The Parent on The Booking Form.
2. Our Contract
2.1 Bookings will be made via The Booking Form on mini-moments.co.uk.
2.2 Places on The Sessions are limited and subject to availability.
2.3 Acceptance of the booking will take place when we email you confirmation of The Child’s place on The Session, at which point a contract will come into existence between The Parent and Mini Moments.
2.4 The Parent shall pay The Fee in its entirety prior to The Child attending The Sessions unless agreed by Mini Moments.
2.5 The Fee is non-refundable except with the prior written agreement of Mini Moments.
2.6 The payment methods we can accept will be listed on our website and you must pay The Fee at the time of booking. Payment for our Services must have been made in full as agreed before we provide any of our Services to you.
2.7 If Mini Moments cannot accept a booking The Parent will be informed and will not be charged.
2.8 A booking can be cancelled or changed within 24 hours of booking by notifying Mini Moments. However, due to the nature of The Sessions having limited availability, if cancellations become a regular request we reserve the right to refuse future bookings from you.
2.9 If Mini Moments cancel a session The Class Leader will attempt to rearrange the session. If it is not possible to rearrange a session The Parent will have the option to carry the session over to the next available block or Mini Moments can offer a partial refund.
2.10 All intellectual property rights within The Sessions, including any materials provided to you in our provision of the same belongs to Mini Moments. You must not permit any other person to use or benefit from any materials or information provided to you in the course of The Sessions.
2.11 Parents are welcome to take photos and videos of their child during The Sessions and to share these on social media or with their friends and family. However, this is at the sole discretion of the Class Leader, who may withdraw this right at any time where a parent is acting unreasonably.
3. The Parent’s Responsibility
3.1 The Parent confirms that The Guardian and The child are able to take part in The Sessions. Upon booking The Parent agrees that attending The Sessions would not be harmful to either The Guardian or The Child’s health and safety. Mini Moments will not be liable for any loss, injury or damage suffered were a medical condition has not been previously disclosed or should The Guardian or The Child complete an activity which they are aware would be detrimental to either’s wellbeing.
3.2 Neither The Child nor The Guardian will attend The Sessions if they are suffering from any illness, disease, or anything similar thereto.
3.3 The Child shall be supervised by The Guardian throughout The Sessions and The Guardian shall be responsible for the welfare and conduct of The Child throughout The Sessions and whilst The Child is at The Venue. Mini Moments will provide The Sessions with reasonable skill and care and will not be liable for any loss, damage or injury suffered as a result of failing to follow The Class Leader’s instructions.
3.4 The Parent shall indemnify and keep indemnified Mini Moments against all loss (including loss of profit), liability, costs and expenses, which Mini Moments shall incur directly or indirectly as a consequence of any action or inaction of The Parent, The Guardian or The Child.
3.5 We are not liable for your property. Please note that your property and belongings which The guardian or The Child bring to The Sessions are your responsibility and Mini Moments shall not be responsible for any loss of, or damage to, such property.
4. Our Services
4.1 The timetables and the details for The Sessions will be set out on our website. Please note the provision of our services are subject to change.
4.2 The services are sold as a block of sessions …
4.3 The fee for the provision of our services will be indicated on our website.
4.4 The services will commence on the date of the first session and we will supply our services to you until the date of the last session in the block or this Contract is otherwise brought to an end by you or us under these terms.
4.5 If you miss a Class (and you do not have a good reason for this), we are unable to provide a refund for any of The Sessions which you paid for but did not receive. A good reason for cancellation is at the discretion of Mini Moments.
4.6 Mini Moments will contact you in advance of any suspensions tot the supply of services, unless the problem is urgent or an emergency.
4.7 Mini Moments will contact you at least 7 days in advance to tell you of any withdrawal of services
5. Cancellation Policy
5.1 In the event of cancellation by The parent prior to the commencement of The Sessions, 7 days notice is required. Due to the nature of The Sessions we are unable to guarantee a refund and all refunds are at the discretion of Mini Moments.
5.2 If you wish to cancel your place on The Sessions once the services have commenced (either for a specific session, or for all remaining sessions in a block), you must contact your Class Leader as soon as practicable. We are unable to offer a refund once The Sessions have commenced.
5.2 We may re-sell your place when you cancel. Where you cancel your block of sessions, we may at our absolute discretion try to sell your place to another customer. Where we are successful in doing so, we shall refund you for the session which you have cancelled. A refund in any other circumstances where you cancel a Class shall be at our sole and absolute discretion.
6. Privacy
6.1 Your privacy is critical to us. We respect your privacy and comply with the General Data Protection Regulation with regard to your personal information.
6.2 These Terms and Conditions should be read alongside, and are in addition to our policies, including our privacy policy and cookies policy which can be found on our website.
6.3 For the purposes of these Terms and Conditions:
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- ‘Data Protection Laws’ means any applicable law relating to the processing of Personal Data, including, but not limited to the GDPR.
- ‘GDPR’ means the UK General Data Protection Regulation.
- ‘Data Controller’, ‘Personal Data’ and ‘Processing’ shall have the same meaning as in the GDPR.
- We are a Data Controller of the Personal Data we Process in providing the services and goods to you.
6.4. Where you supply Personal Data to us so we can provide Services and Goods to you, and we Process that Personal Data in the course of providing the services and goods to you, we will comply with our obligations imposed by the Data Protection Laws:
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- before or at the time of collecting Personal Data, we will identify the purposes for which information is being collected;
- we will only Process Personal Data for the purposes identified;
- we will respect your rights in relation to your Personal Data; and
- we will implement technical and organisational measures to ensure your Personal Data is secure.
6.5 For any enquiries or complaints regarding data privacy, you can e-mail: info@mini-moments.co.uk.
7 Governing Law, Jurisdiction and complaints
7.1 The Contract (including any non-contractual matters) is governed by the law of England and Wales.
7.2 If a court finds part of this Contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
7.3 If we delay in enforcing this Contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this Contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. For example, if you miss a payment and we do not chase you but we continue to provide the Services, we can still require you to make the payment at a later date.
7.4 Disputes can be submitted to the jurisdiction of the courts of England and Wales or, where the Customer lives in Scotland or Northern Ireland, in the courts of Scotland or Northern Ireland respectively.
7.5 We try to avoid any dispute, so we deal with complaints as follows: If a dispute occurs customers should contact us to find a solution. We will aim to respond with an appropriate solution within 5 days.